📜 Overview
At IPTV Pro Panel, customer satisfaction is our top priority. Our Refund and Returns Policy is designed to ensure a transparent and secure process for all our clients. Please read the following terms carefully before making a purchase.
🔄 Refund Policy
1️⃣ Eligibility for Refunds
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Refund requests must be made within 7 days of the purchase date.
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Refunds are only applicable if:
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The IPTV panel or credits were not activated or used.
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There were proven technical issues with our service that our support team could not resolve.
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Non-refundable items:
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Activated IPTV credits or subscriptions.
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Customized panels (e.g., white-label solutions) after activation.
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Payments made for professional or advanced reseller packages after service delivery.
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2️⃣ How to Request a Refund
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Contact our support team at [Support Email/Contact Form] with your:
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Full Name
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Order Number
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Reason for refund request
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Refund requests will be reviewed within 3-5 business days.
3️⃣ Processing Refunds
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Approved refunds will be processed via the original payment method within 7-10 business days.
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If payment was made by PayPal, funds will be returned to your PayPal account.
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If payment was made by Credit/Debit Card, processing times may vary depending on the issuing bank.
↩️ Returns Policy
Since our services are digital and non-tangible, returns are generally not applicable. However, in case of:
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Incorrect product/package purchase.
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Duplicate purchases.
We may consider adjustments before activation upon request.
❌ No Refund Conditions
Refunds will not be provided in the following cases:
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Service downtime caused by user-side issues such as poor internet connection or device incompatibility.
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If the IPTV panel or credits have been partially or fully used.
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Failure to use the service due to lack of technical knowledge or device support without consulting our support team.
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Issues arising from third-party applications not supported by IPTV Pro Panel.
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Change of mind after purchase.
⚡ Cancellations
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Orders can only be canceled before activation.
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To cancel an order, please contact our support team immediately after purchase.
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Once a panel or subscription has been activated, cancellations and refunds will not be possible.
📞 Contact Us
If you have questions about our Refund and Returns Policy, contact us via:
📩 Email: support@iptvpropanel.com
📞 Phone: +1-234-567-890
🌐 Live Chat: Available 24/7 on our website
🔒 Final Notes
By purchasing any product from IPTV Pro Panel, you agree to this Refund and Returns Policy. We reserve the right to update or change our policy at any time, and any changes will be posted on this page.
✨ Your satisfaction matters. Thank you for choosing IPTV Pro Panel. 🚀📺