By purchasing or using our services, you agree to the terms outlined below.

1. All Sales Are Final

All purchases made on IPTV Pro Panel are final and non-refundable.

Due to the nature of digital services, instant activation, and access to reseller panels and credits, we do not offer refunds, returns, or exchanges once a service has been delivered or activated.

2. No Refund Situations

Refunds will not be provided in the following cases (including but not limited to):

• Change of mind after purchase

• Lack of technical knowledge or experience

• Incompatibility with devices, apps, or internet providers

• Network issues, ISP blocks, VPN configuration issues

• Server maintenance or temporary downtime

• Service interruptions caused by third-party providers

• Account suspension or termination due to Terms of Service violations

• Failure to read product descriptions, terms, or policies

3. Trial Accounts

• Trial accounts (if offered) are provided for testing purposes only

• Trials are non-refundable

• Performance during trials may differ from paid services

We strongly recommend requesting a trial (when available) before purchasing any package.

4. Duplicate Payments & Billing Errors

Refunds may be considered only in the following limited situations:

• Verified duplicate payment for the same service

• Technical billing error directly caused by our system

Any approved refund under this section will be processed at our discretion and may be issued as:

• A partial refund, or

• Account credit instead of a monetary refund

5. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without contacting our support first may result in:

• Immediate account suspension or termination

• Permanent loss of access to all services

• Blacklisting from future purchases

We reserve the right to dispute any chargeback and provide transaction evidence to payment processors.

6. Service Downtime & Maintenance

IPTV Pro Panel does not guarantee uninterrupted service.
Temporary outages, maintenance, or third-party server issues do not qualify for refunds, credits, or compensation.

7. Responsibility of the Reseller

As a reseller:

• You are responsible for managing your customers and subscriptions

• You are responsible for refund requests from your own end users

• IPTV Pro Panel is not responsible for reseller–end-user disputes

8. Refund Request Process (If Applicable)

If you believe you qualify under Section 4:

• Contact our support team within 24 hours of the transaction

• Provide your order ID, transaction details, and explanation

All requests are reviewed on a case-by-case basis. Approval is not guaranteed.

9. Policy Updates

We reserve the right to modify this Refund Policy at any time without prior notice.
Updates will be posted on this page with a revised date.

Continued use of the service constitutes acceptance of the updated policy.

10. Contact Information

For refund-related questions, contact us at:

Website: https://iptvpropanel.com/
Email: [email protected]